Shipping Policy

Last Updated: August 22, 2026

Thank you for shopping with Unsalted Seas. We’re a small, independent apparel brand based in Duluth, Minnesota, and we appreciate every order.

This Shipping Policy explains how we process and ship orders placed through our website.

Order Processing

Orders are typically processed and prepared for shipment within 4–7 business days after your order is placed.

Orders are not processed or shipped on weekends or major U.S. holidays.

During product launches, holiday periods, sales, special events, or other periods of unusually high order volume, processing may take longer than the timeframe above.

If we anticipate a significant delay with your order, we’ll do our best to contact you using the email address provided at checkout.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed during checkout based on your shipping address and the items in your order.

Unless otherwise stated, estimated delivery times begin once your order has been shipped, not when the order is placed.

Delivery times are estimates and are not guaranteed.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on the shipping method, destination, and items included in your order.

From time to time, Unsalted Seas may offer free shipping promotions or other shipping discounts. Any applicable promotion will be communicated on our Website and applied according to the terms of the promotion.

Where We Ship

At this time, Unsalted Seas ships orders within the United States and Canada.

We may expand shipping availability to additional countries in the future. If international shipping becomes available, applicable shipping costs, customs requirements, duties, and taxes will be presented or communicated as appropriate.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for the carrier's tracking information to update after your package has been picked up.

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or your local carrier.

If you still cannot locate your package, please contact us and we’ll do our best to help.

Incorrect or Incomplete Shipping Addresses

Please carefully review your shipping information before completing your order.

Unsalted Seas is not responsible for delays, returned packages, or additional shipping charges resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at jeff@pinetarclothing.com.

We will do our best to correct the address before the order ships, but we cannot guarantee that changes can be made once an order has entered the fulfillment process.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Unsalted Seas is not responsible for delays caused by shipping carriers, weather, natural disasters, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

If your package appears to be lost or significantly delayed, please contact us at jeff@pinetarclothing.com and provide your order number. We’ll work with you and the carrier to determine the next steps.

For packages marked as delivered but believed to be stolen, we recommend contacting the shipping carrier and, when appropriate, your local authorities.

Damaged Packages

Please inspect your package and its contents when you receive your order.

If your order arrives damaged, please contact us as soon as possible at jeff@pinetarclothing.com and include your order number and photographs of the damaged packaging and product.

We’ll review the situation and work with you to determine an appropriate resolution.

Items Returned to Sender

If a package is returned to Unsalted Seas because of an incorrect address, failed delivery attempts, refusal of delivery, or another issue attributable to the customer, we will contact you regarding available options.

Additional shipping charges may apply if the package needs to be reshipped.

Changes to Orders

We begin processing orders as quickly as possible, so we cannot guarantee that an order can be changed or canceled after it has been submitted.

If you need to make a change, please contact us at [jeff@pinetarclothing.com as soon as possible.

If the order has already shipped, you may need to follow our Returns & Refund Policy.

Shipping Policy Changes

We may update this Shipping Policy from time to time to reflect changes to our shipping methods, carriers, processing procedures, or other business practices.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

Questions About Shipping?

If you have questions about an order or our shipping policy, please contact us:

Unsalted Seas
4040 Ugstad Rd
Hermantown, MN 55811

Email: jeff@pinetarclothing.com

We appreciate your support of Unsalted Seas and our mission to celebrate and protect the Great Lakes.